Evaluating Project Success, Failure — and Everything in Between – Computerworld
Project managers must strive to become adept at negotiating the trade-offs between process (time, cost and product) and outcome (use, learning and business value). The project charter should include negotiated success metrics, the project dashboard should enable real-time metrics, and the project retrospective should document the actual results, concluding with overall stakeholder satisfaction.There is a lot to be gained from looking into the rearview mirror from time to time. As philosopher George Santayana so pithily remarked, “Those who cannot remember the past are condemned to repeat it.”